HUB at St. Paul’s Hospital to transform emergency access, treatment and follow up for people with mental-health and/or substance-use challenges

HUB marries public and private sector, philanthropy and innovation to better serve vulnerable patients   Vancouver, March 15, 2017 – A groundbreaking service for people with mental-health and substance-use challenges opens this spring at St. Paul’s Hospital that will unite emergency care, rapid access to treatment and a transition centre to provide better and faster care for this vulnerable client population  The HUB, the first emergency care model of its kind in BC, will include two fully equipped units next to the hospital’s Emergency Department (ED) to care for patients, from their arrival at the ED to their transition back to their communities. Specialists will provide these patients with culturally appropriate, trauma-informed care in a dignified, private setting separate from the ED. The HUB also includes a clinic one floor above the ED where specialized addictions nurses and physicians treat those dependent on a variety of substances, including opioids. The team can provide opioid-dependent patients on replacement therapy such as Suboxone or methadone as quickly as possible. The HUB, opening amid a public-health emergency in BC, with over 900 people dying from drug overdoses last year, will help St. Paul’s busy ED deal effectively with growing needs. It sees over 10,500 patients with mental-health and substance-use issues each year, the highest number of any ED in the province. The HUB will triage an estimated 6,000 patients with mental-health and/or substance-use challenges each year, or more than half the patients who visit the ED annually, ensuring they’re directed to the appropriate care they require. It will decrease the amount of time police wait with patients with mental-health and/or substance-use challenges...